Not every commercial contract qualifies for participation on KwikPort.

Before an opportunity becomes available, we assess the buyer, review the commercial agreement, evaluate procurement requirements and examine the activities necessary to fulfil the contract.

Our assessment considers the credibility of the transaction, execution feasibility, expected costs, available commercial margins and the responsibilities of the parties involved.

This helps us identify whether a contract can be executed under clearly defined commercial conditions.

Commercial contracts often require specialised activities such as procurement, inspection, processing, packaging, logistics or documentation.

KwikPort connects participating traders with approved independent service providers whose capabilities are relevant to the contract.

You can review eligible providers, compare their services and charges, and appoint the providers responsible for each applicable stage.

Each provider remains accountable for the services it agrees to perform.

KwikPort coordinates and supervises the broader execution process, helping ensure that responsibilities are understood, progress is monitored and emerging issues are addressed.

Once you activate your Trade Ticket, a dedicated Personal Trade Officer is assigned to support you throughout the transaction.

Your Trade Officer serves as your point of contact within KwikPort's trade-supervision process.

The officer monitors progress, communicates relevant updates, coordinates with appointed service providers and helps escalate concerns when necessary.

You can also follow your trade's execution stages through the KwikPort app.

Even carefully assessed commercial transactions can encounter operational challenges.

A provider may experience a delay, goods may require additional verification, or an execution activity may need corrective action.

When a disruption involving an approved service provider is identified, KwikPort coordinates the response and works to resolve the issue under the applicable service and trade-protection arrangements.

Depending on the circumstances, resolution may involve correcting incomplete work, requiring the responsible provider to fulfil its obligations, appointing an eligible replacement or taking another action permitted by the relevant agreements.

Every trade on KwikPort is backed by three layers: service providers who answer for their work, KwikPort's own safeguard for events outside anyone's control, and insurance where the contract requires it. If a trade is cancelled or fails for a reason you did not cause, these layers are there to make sure you still have a successful trade.

The specific scope of protection, eligibility conditions and remedies depend on the context of the contract and the agreement governing that particular trade.

Trade protection should therefore be understood alongside the trader's contractual responsibilities and the requirements of the underlying commercial opportunity.

Trade protection operates within a real commercial transaction. Your participation carries obligations.

Before activating a Trade Ticket, you should review the contract requirements, commodity cost, applicable execution expenses, expected earnings and timeline.

You must complete the required activation payment, appoint eligible service providers when necessary, pay applicable service charges and comply with the conditions of your chosen allocation.

You should also provide any required information or approvals and cooperate with reasonable requests relating to execution and verification.

Where the trader has not fulfilled an applicable obligation, the resulting consequences are governed by the relevant contract and protection terms.

Your trading earnings arise from the commercial margin generated by fulfilling a buyer's contract.

Your Trade Wallet displays the gross contracted buyer value associated with your active Trade Ticket. That figure is not immediately withdrawable money.

As the transaction progresses, KwikPort supervises execution and coordinates the applicable completion and settlement processes.

Once settlement funds become available under the relevant terms, they are credited to your Naira Wallet, from which eligible funds can be withdrawn.

For qualifying transactions affected by covered disruptions, KwikPort's applicable protection commitments are designed to support the agreed settlement outcome and timeline.

The exact obligations and remedies depend on the context of the contract and the agreement governing that particular trade.

KwikPort provides visibility into the progress of your active transaction.

Through the app and your Personal Trade Officer, you can follow the relevant execution stages, receive updates and raise questions about the status of your trade.

The stages vary depending on the contract.

A domestic supply contract may involve procurement, inspection and delivery. An international transaction may also require packaging, export documentation and logistics coordination.